Digital products

We sell digital products and mixed products that include digital components. All digital sales are final. We do not offer refunds or exchanges on any digital items.

Reason for no refunds on digital products

Digital products are delivered immediately after purchase. Once accessed or downloaded, they cannot be returned or revoked. Refunds are therefore not available.

Before purchasing

Review all product descriptions, previews and sample content before buying. For questions, contact admin@thesiambindery.com.

Technical issues

Digital products are available immediately after purchase. If you experience problems downloading or accessing your files, email admin@thesiambindery.com. We will help resolve the issue promptly.

Physical product components

Returns for physical components are accepted within 7 days of delivery. After 7 days, refunds or exchanges are not available. Items must be unused, in their original condition and in the original packaging. A receipt or proof of purchase is required.

All digital components, including e-tutorials, are non-refundable.

Shipping costs are the responsibility of the buyer.

Refunds

Once we receive and inspect your return, we will email you with the outcome. Refund approval is at the discretion of the owners and may be full, partial or declined. Approved refunds will be issued to your original payment method within 10 business days.

Sale items

Sale items are non-refundable.

Shipping for returns

Return physical products to:

The Siam Bindery, 28 Moo 12 Phrarachveriyaporn Road, Bangpung, Phrapradaeng, Samut Prakarn, Thailand, 10130.

Use a tracked shipping option. We are not responsible for lost packages sent without tracking.

Contact

Email: admin@thesiambindery.com