All packages ship out within 1-7 working days of a payment’s clearance.
Thailand Post requires all Priority Airmail packages to be secured with staples and/or cord only (and not glued or taped shut) so that they may be easily inspected by customs officials during their routine inspections. Rest assured that we take great care in packing all items before shipping.
Kindly make sure that you provide your correct/full shipping address, as well as a valid telephone number to put on your package. We ship to the address provided to us by you. We are not responsible for items getting lost due to the provision of incorrect shipping details. Furthermore, we are not responsible for packages getting lost due to post office error.
Do take note that a signature might be needed when receiving your package. If a package has not been signed for and gets returned to Thailand, the buyer alone in responsible for carry re-shipping costs. Additionally, if an item has not been signed for and has been returned to Thailand, the buyer may not request or make claim to receive a refund/credit.
Packages shipped with Thailand Post’s Economy Airmail (SAL) service take approximately 14 – 20 business days to be delivered. Only packages to the countries listed in the table above are eligible for Economy Airmail (SAL) shipping.
Packages to countries not listed under Economy Airmail (SAL) are shipped with Thailand Post’s Priority Airmail service and takes approximately 10 – 15 business days to be delivered.
Shipping within Thailand is with Thailand Post’s EMS service and takes approximately 1 – 3 business days.
Do note that holidays, customs inspections and other events (including but not limited to natural disasters, post office strikes and more) might have an impact on the shipping duration. We are not responsible for packages being delivered late.
Shipping prices are weight-based. Please take note that the more items you buy, the more expensive shipping becomes.
Need your package faster? Contact us to inquire about express shipping options (1 – 7 days) to your country.
Buyers are fully responsible to pay for any taxes that may be levied upon receiving their packages.